Terms and Conditions
Last updated: 21.10.2025
Welcome to JWB Car Detailing.
These Terms and Conditions outline the rules and guidelines for using our website and booking our valeting, detailing, and paint protection services.
By accessing this website or using our services, you agree to be bound by these Terms. Please read them carefully before proceeding.
About Us
Business Name: JWB Car Detailing
Owner: Jack Blackman
Location: Essex, United Kingdom
Website: https://jwbcardetailing.co.uk
Email: [email protected]
Telephone: 01206 695252
Services
JWB Car Detailing provides professional car valeting, detailing, paint protection film (PPF), and ceramic coating services.
All services are performed with care and attention to detail, but results can vary depending on vehicle condition, age, and prior paintwork.
We reserve the right to refuse service if a vehicle's condition is unsafe or beyond reasonable cleaning standards.
Bookings and Appointments
- Bookings can be made via our website, by phone, or by email.
- A deposit may be required to secure your appointment. Deposits are non-refundable but can be transferred if you reschedule with at least 48 hours' notice.
- Late arrivals of more than 30 minutes without prior contact may result in cancellation and forfeiture of deposit.
- We reserve the right to reschedule appointments in cases of severe weather, equipment failure, or unforeseen circumstances.
Pricing and Payment
- All prices are listed in GBP (£) and include VAT where applicable.
- Quotes are provided based on the vehicle's description and condition supplied by the customer. If the condition is significantly worse upon inspection, an updated quote will be provided before work begins.
- Payment is due upon completion of the service unless otherwise agreed in writing. We accept cash, card, or bank transfer.
Cancellations and Refunds
- Cancellations must be made at least 48 hours before the scheduled appointment.
- Cancellations made within 48 hours may result in a partial or full charge depending on the nature of the booking.
- Refunds are only issued if the service is cancelled by JWB Car Detailing or cannot be completed due to circumstances beyond your control.
Customer Responsibilities
Customers are required to:
- Remove personal belongings from the vehicle before service.
- Notify us of any existing damage or delicate areas on the vehicle.
- Ensure access to water and electricity if the service is being carried out at your location (for mobile appointments).
JWB Car Detailing will not be liable for any loss or damage to personal items left in the vehicle.
Liability
While every care is taken, JWB Car Detailing accepts no responsibility for pre-existing damage, worn materials, or components that fail during or after cleaning.
We are insured for all work carried out, but liability is limited to the cost of the service provided.
We do not accept responsibility for any indirect loss, consequential damage, or costs resulting from vehicle use following service.
Warranty and Aftercare
- For ceramic coatings and PPF, warranties apply only if the customer follows the recommended aftercare schedule and maintenance washes.
- Damage caused by improper cleaning methods, accidents, or neglect voids the warranty.
- Maintenance packages are available to help preserve the finish and extend product performance.
Website Use
- The content on this website is for general information and promotional purposes only.
- You may not copy, reproduce, or distribute any content, images, or text from this site without written permission from JWB Car Detailing.
- We do not guarantee that our website will be available at all times or free from errors.
Privacy and Data Protection
We respect your privacy and handle all personal information in accordance with our Privacy Policy.
By using our website or booking our services, you consent to the collection and processing of your data as outlined in that policy.
Complaints
We aim to deliver exceptional service.
If you are dissatisfied for any reason, please contact us within 48 hours of your appointment so we can investigate and resolve the issue promptly.
Governing Law
These Terms and Conditions are governed by and interpreted according to the laws of England and Wales.
Any disputes arising under these terms will be subject to the exclusive jurisdiction of the English courts.
Contact Us
If you have any questions about these Terms and Conditions, please contact:
JWB Car Detailing
Email: [email protected]
Phone: 01206 695252
Website: https://jwbcardetailing.co.uk